You acknowledge that by using our services you will be providing Cynergy Financial Services with personal data, which may be protected by data protection legislation, including inter alia, the Protection of Personal Information Act, 2013 (POPI).

Security and confidentiality

We take all reasonable steps to protect your personal information, including, where appropriate, the use of encryption technology.

Cynergy Financial Services secures your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We do not guarantee the security of any information you transmit to us electronically and you do so at your own risk.

Personal information

Personal information is information that identifies who you are and includes your name, contact details, nationality and identity number.

Use of your personal information

We collect and use your personal information to deliver the services you have requested. We also use your personally identifiable information to inform you of other products or services available from us. We do not sell, rent or lease our client lists to third parties.

Sharing your data for service provision

We may share the personal data you submit or that we collect with third parties involved in the process of providing the products and services. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

Changes to this Statement of Privacy

We will occasionally update this Statement of Privacy to reflect company and client feedback.

We encourage you to periodically review this Statement of Privacy to be informed of how we are protecting your information.

Electronic Communications and Transactions Act

We shall only collect, process and use your personal information with your written permission as set out in this Policy, unless legally required to do so, and will only use such information for lawful purpose for which it is required as set out in this Policy

Contact information

Our business hours are from Monday to Friday, from 09:00 to 17:00

Email: [email protected]